Priority Pass Excellence Awards (2024 Edition)

Excellence Awards 2024 award logo
Source: Priority Pass

Priority Pass has released its 2024 Excellence Awards which lists the highest rated lounges in their world-wide lounge network. The results were calculated using almost 380,000+ ratings from Priority Pass members. The winning venues span 18 different airports from 14 different countries.

We have a shared ethos with our partners to deliver the best airport experience to our members and the winners of this year’s Priority Pass Excellence Awards have proven that they truly elevate every customer journey into something special,” “We had an unprecedented year at Collinson in 2023, which wouldn’t have been possible without our exceptional network of partners. So today we celebrate and honour those that are leading the field, offering first class services and solutions.

Christopher Evans, CEO of Collinson International

Global Winner (1)

The Global winner best lounge was the Vienna Lounge located in Vienna (VIE), Austria.

Regional Winners (10)

Below are the top ten rated lounges (by region) from around the world. These are the highest-rated lounges across the Priority Pass global network, based on ratings and reviews from members.

Asia Pacific

Winner: Chase Sapphire Lounge by The Club, Hong Kong (HKG), Hong Kong
Highly Commended: Oriental Club Lounge, Taiwan Taoyuan (TPE), Taiwan

Europe

Highly Commended: Marco Polo Club, Venice Marco Polo (VCE), Italy

Latin America and Caribbean

Winner: Advantage VIP Lounge (Domestic), Curitiba Afonso Pena (CWB), Brazil
Highly Commended: Macondo Lounge, Barranquilla International (BAQ), Colombia

Middle East and Africa

Winner: Petra Lounge, Amman Queen Alia International (AMM), Jordan
Highly Commended: Primeclass Lounge, Muscat International (MCT), Oman
Highly Commended: Bidvest Premier Lounge, Johannesburg Intl (JNB), South Africa

North America

Winner: VIP Lounge Aguascalientes, Jesus Teran Peredo International (AGU), Mexico
Highly Commended: Escape Lounge, Hancock Syracuse (SYR), New York (USA)

Pioneer of the Year Winners (4)

These winners champion unique and innovative services and solutions that help to improve the overall traveler experience.

All Star of the Year Winners (5)

These five stand-out lounge and experience employees demonstrate an unwavering commitment to customer service excellence, every single day.

  1. Miracle Lounge - Concourse D, Bangkok Suvarnabhumi (BKK), Thailand
  2. Preludium Lounge, Warsaw Frederic Chopin (WAW), Poland
  3. W Premium - 5th Avenue, Sao Paulo Guarulhos International (GRU), Brazil
  4. The Lounge, Sharjah International (SHJ), United Arab Emirates
  5. Virgin Atlantic Clubhouse, Washington DC Dulles International (IAD), USA

Closing Thoughts

I sadly have not been to any of these locations, so I can't comment on my opinion. But, I think this is a great idea so highlight the highest rated lounges as well as top employees. I wish they posted the ratings of each lounge on their website, but I noticed that if you use the mobile app, it does show star ratings. I will also mention that the best Priority Pass lounge I have been to is the Chase Sapphire Lounge in Boston.

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