Chase has opened their newest and largest ever-to-open lounge at New York's LaGuardia (LGA) Airport on January 16th, 2024. The Chase Sapphire Lounge by The Club is located in Terminal B on the fourth level and is open daily from 04:30 to 21:30 (9:30 pm). The lounge spans 21,800 square feet across two floors with a capacity for about 269 customers. This is the fourth Chase Sapphire lounge to open, and there are plans to open possibly four other U.S. locations this year.
The lounge features hand-selected artwork that represents New York City and its diversity. There are also (locally taken) photographs throughout the lounge by Michelle Rick and Aundre Larrow, who specialize in capturing moments on film. Chase commissioned local artist Eugenia Mello to create custom, locally inspired luggage tags for Chase Sapphire Reserve cardmembers as a keepsake (while supplies last). Throughout the lounge, you will find sofas, chairs, tables, conference tables, and a circular bar area to relax during your stay.
Food and Beverage
The locally sourced dining options, with made-to-order food and drink choices, look delightful. Some menu items include seared salmon over braised leeks, lentil ragout with seasonal vegetables, and a roast beef sandwich on a toasted ciabatta roll with raclette cheese. The full-service bar and cocktail/mocktail menu also looks amazing. Chase has enlisted local help from businesses, including Apotheke Mixology and wine selected by Parcelle Wine Bar. Some cocktails have an aviation theme, including Crosswind, Red Eye, as well as Sapphire Signature cocktail (shown below). Finally, if you are looking for some coffee, they have you covered with made-to-order beverages by an onsite barista. The coffee is from Joe Coffee, with choices like cappuccino, espresso, macchiato, latte, and flavored lattes.
Game and Family Rooms
The lounge features a cozy retro-inspired game room (arcade) with a jukebox, pinball machine, shuffleboard, and photo booth for customers to use. There is also a kids' playroom and a nursing room for use when traveling with kids.
Like the Sapphire Lounge in Boston (BOS), an included wellness room features various services. The dedicated service can be booked onsite on a first-come-first-served basis. I recommend you book as soon as you arrive in the lounge since these services are often popular. Some of the included services are an exfoliating cleanse, a hydro-jelly face mask, facial cupping, and LED treatments, all provided by Face Haus, a women-owned facial bar.
Sapphire Reserve Suites
A new upscale experience has been added to the lounge, called the Chase Reserve Suites. These private and bookable suites provide an upscale experience for guests, featuring a bespoke environment with amenities found at the most luxurious lounges. Each suite includes a dedicated suite attendant to help make your experience exceptional. The suite features a private bathroom and shower. Dining consists of a custom menu designed exclusively by Jeffrey's Grocery, which also includes caviar upon arrival. Each suite is also fully stocked with snacks and refreshments and a custom wine menu from the Parcelle wine bar in New York City. You can also select a premium travel gift, such as a LARQ water bottle or a Drowsy sleep mask upon departure. Cardmembers can find pricing and book a suite using the Chase Mobile App, and suites must be booked at least 72 hours in advance.
The lounge is available to JPM Reserve and Chase Sapphire Reserve card members as well as Priority Pass members, along with up to two guests. Additional guests over two will be charged $27 each. Priority Pass Members are only allowed one visit (with two guests) per year. Also exciting, this is the only Priority Pass lounge at LGA.
I will be doing a full review of this lounge in a few weeks. I am very excited to visit this lounge and think it will be at the top of my 2024 favorite lounges. Since LGA terminals are not connected airside, it would be nice to have a gate service option for the Reserve Suites customers to prevent them from having to exit the terminal, get on a bus, and re-clear security. I will be flying out of terminal C and will see how this process works, but it might be a bit of a hassle. I will write about that experience in the upcoming review.