main seating area in the Chase Sapphire (BOS) lounge, with art on the walls.
Source: Lounge Guide

Lounge Review: Chase Sapphire Lounge - Boston (BOS)

I finally got a chance to visit and review the recently opened Chase Sapphire lounge at Boston Logan Airport (BOS) on November 11, 2023. This lounge opened in May 2023 and spans over 11,500 square feet. Spoiler alert: this is one of the best lounges I have been to all year, and I am already looking forward to my next time back.

Location & Access

The Chase Sapphire Lounge Boston is located near gate B40 between the B and C terminals. The lounge is open from 05:00 to 23:00 (11 pm) daily. To access the lounge, you will see an entrance area on the terminal level; simply take the elevator to the 4th floor.

Once you exit the elevator, it will open to the reception area, where you can check in. When I arrived around noon on Saturday, there was no line to enter, and two people were working at the reception desk. My check-in process took only a few minutes. I showed my boarding pass, and to my surprise, they wanted to see my Priority Pass card instead of my Sapphire Reserve card. After checking, I was asked if I had ever been to the lounge; I said this was my first time. I luckily received a lounge-branded luggage tag.

I typically travel with my Chase Sapphire Reserve card; with this card, you can have unlimited visits to this lounge. But, in addition to the Sapphire Reserve card, this lounge is also part of the Priority Pass program, which entitles you to one visit per calendar year (additional visits are available for $75 per person). This is a big deal since, in my opinion this is the best Priority Pass lounge I have ever been to.

Food & Beverage

Upon my initial walk around, I was amazed at the food choices. They had hot and cold options, desserts, and more. Even more impressive, they also offered the order-to-table service that I am so fond of (and have written about at other lounges). When I arrived in the lounge, I scanned their QR code to access the digital menu and lounge services. From the digital system, you can reserve a shower or wellness room, and you can also order food and drinks to your table. 

Since it was lunchtime, I decided to order Miracle Dandan Noodles (smoked tofu, mushrooms, and shirataki noodles). After placing my order, I jumped over to the Taproom. As a person who loves craft beer, I was super impressed with the taproom. I know there are other lounges like the United Club in Concourse B - DEN that have onsite lounge taprooms, but I have never visited one until now. The Taproom had four beer selections to choose from, and I decided on the local Castle Island IPA.

After eating my lunch and relaxing, I decided to walk around and see the other food options in the prepared food area. One corner of the lounge is dedicated to self-serve food and drinks. Since I was mostly full, I chose the fresh ricotta (cherry peppers and sage) and vegetable lasagna (roasted squash puree, beets, and garlic spinach) along with a featured cocktail, the Fenway Vesper.

Breakfast Menu (05:00 to 10:30)

  • Pastries - muffins, croissants, scones
  • Healthy - orange açaí smoothie, yogurt parfait (strawberry-rhubarb compote), chia cocoa oatmeal, fresh local fruits.
  • Savory - potato pancakes, french toast, migas tofu scramble (beans and avocado), breakfast hash, egg and cheese bao, eggs, benedict, omelet, and made to order croque madame.

All Day Menu (11:00 to close)

  • Cold - strawberry and burrata salad, K-Town grain bowl (rice, tofu, kimchi), fresh ricotta, chilled gazpacho
  • Warm - Korean BBQ chicken croquettes, roasted brussels sprouts, chowder, sapphire burger, kids grilled cheese, vegetable lasagna, sticky buffalo chicken, shrimp risotto, beef meatball sandwich.
  • Sweets - cookies, biscotti, chocolate bar, raspberry crumb linzer bar.

There are drinks located all throughout the lounge, including brewed coffee, expresso drinks, cold brew coffee, filtered water, teas, and a full-service bar for everything else. The lounge serves local (Atomic Coffee Roasters) coffee.

Lounge Amenities

The lounge offers complimentary showers and a wellness center that are bookable in the lounge or via the lounge mobile portal, which you can access when you arrive (see photo above). I recommend as soon as you enter the lounge, you make a reservation for the wellness service (or showers) since they often are booked for long periods of time. The wellness room can also be reserved as a prayer or nursing room.

The family room is nice and enclosed in the corner of the lounge. It has tables, chairs, high-chairs, and some games. There are also seating and a cool reading nook. When I was there the family room was empty but I love lounges that offer this amenity.

There are many seating options throughout the lounge, including sofas, chairs, booths, a bar area, and window-view seating.

There was ample seating while I was in the lounge, and the lounge was about 25% full. There is A/C, USB-A, and USB-C charging ports throughout the lounge. While I was visiting, I tested the Wi-Fi performance; the speed test came out super fast with 516 up and 599 down (Mbps) with a latency of 15ms. The lounge was quiet, with an average noise of 64 dB. I did not use or tour the showers, but the all-gender (single-person) restrooms were very nice, clean, and had baby-changing tables.

Runway & Airport Views

The lounge has many spots for plane watching. Most of the lounge has floor-to-ceiling windows that provide great views outside. The lounge has windows that face the ramp area and the runways.

Overall Rating: 4.7
Pros: comfortable seating, family room, spa services, amazing food and drinks.
Cons: no soundproof quiet room (or pods), no outdoor patio.

Food: 4.9
Beverages: 4.8
Amenities: 4.5
Seating: 4.8
Service: 4.5
Views: 4.8
Wow-Factor: 4.6

Closing Thoughts

This is one of the nicest lounges I have ever been to. I was there for about 2 1/2 hours and did not want to leave. Overall, the lounge feels warm and has a local Boston feel. The natural light and windows make the lounge a great place to relax or work before getting on your flight.